WEST LUCKY EXCHANGE AND REFUND POLICY



industry first - All WEST LUCKY purchases have an extended 24 months return policy for member

non member: All WEST LUCKY purchases have an extended 30 days return policy

Please allow 14 working days for us to process any item that comes back to our warehouse.

It might take a minute, or two, to know if your WEST LUCKY purchase is meant for you. If something isn't working for you, return it for any reason within 24 months for member and 30 days for non member.


We are committed to providing quality, ZERO defective and value on the WEST LUCKY products with a risk-free 100% satisfaction guarantee on both your membership and merchandise.


Risk-Free 100% Satisfaction Guarantee

On Membership: We will cancel and refund your membership fee at any time if you are dissatisfied.

On Merchandise: We guarantee your satisfaction on every WEST LUCKY product we sell, and will refund your purchase price


at any time. Returns are subject to WEST LUCKY Sales and Refunds Policy. You can indicate your intent to return within 24 MONTHS for member and 30 days for non member of receiving your product. You have a further 24 MONTHS for member and 30 days for non member after indicating your intent to return to then return your products or arrange for their collection.


THE WARRANTY APPLIES TO ALL PRODUCT THAT BEAR THE WEST LUCKY TRADEMARK

IF YOU ARE NOT COMPLETELY SATISFIED WITH WEST LUCKY PRODUCT, YOUR MONEY WILL BE REFUNDED OR EXCHANGE IT FOR ANOTHER PRODUCT WITHIN SAME PRODUCT CATEGORY. REGARDLESS OF THIS, OUR CURRENT WARRANTY OF 24 MONTHS for member and 30 days for non member NATURALLY APPLIES TO ALL WEST LUCKY PRODUCT.

WEST LUCKY LIMITED. ALL RIGHTS RESERVED. WEST LUCKY LIMITED IS NOW PART OF WEST LUCKY COMPANY.

The copyright in West Lucky word mark and logo artwork are owned by West Lucky Company.

© West Lucky Limited. Birmingham, England. United Kingdom.


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